Privacy Policy of D-Drops World
Introduction
Our Privacy Policy explains how we collect, use, share your information, manage your privacy controls, and your rights in connection with our websites and the related mobile applications and services (collectively, the "Services"). Lost Dutchman Labs B.V., headquartered in the Netherlands, provides the Services. This policy is provided in English and prevails in the event of a conflict with any translated version. This Privacy Policy does not apply to third-party products or services or practices of companies we do not own or control.
Contact Information:
Lost Dutchman Labs B.V. Europalaan 100 Utrecht, The Netherlands, 3526KS Email: hello@ddrops.world
1. Information We Collect
Account Information: Our app requires you to register with us or sign up for an account before you can use our services. You provide us with information including your username, gender, email address, password, phone number, full name, and the in-app username that you choose. We use this information to authenticate you when you register an account and use our app and to ensure you receive the correct version of the app.
Location and Movement Information: We collect and use your device location information as you use our services. This includes how you move around and events that occur during in-app activity or gameplay. If you elect to turn on background location tracking, we collect location data even when you are not directly interacting with the services. This information is used to show in-game sponsored locations in your vicinity as part of the gameplay experience.
Activity, Steps, and Health Data: With your consent, we collect data related to your physical activity, including steps and other health data, to enhance the gameplay experience and offer personalized in-game challenges and rewards. The D-Drops app uses services like Google Health Connect or Apple Health to fetch step records, which are used to calculate "luck" in game modes but are not shared with third parties.
Usage Information: We collect information about how you use our app. This includes the duration of time you spend on a screen, how often you open our app daily, and the length of each session.
Content You Provide: We collect content you provide, such as images and videos, for our validation system and to offer social in-game functionalities like viewing each other’s videos and images and other future social features.
2. Uses of Personal Data
Your personal data is used to:
Provide and improve the Services
Verify your movements and location for claim validations
Analyze service usage
Communicate updates and marketing materials
Conduct market and customer research
Manage and correct errors within the Services
Investigate potential fraud and disputes
Create Hunting Leaderboards
Provide technical and customer support
3. Data Sharing and Transfer
Your data may be shared with other players as part of the normal operation of the Services. We may transfer data to other parties if we expand or reduce our business. Data may be transferred outside the European Economic Area to locations with differing data protection laws, only to entities that comply with this policy and applicable law.
4. Data Security and Retention
We implement industry-standard security measures to prevent unauthorized access or use of your data. Data is stored using Firestore, a cloud-based storage service run by Google, in a European country, ensuring compliance with European laws. We keep your personal data only as long as necessary and handle it in strict accordance with applicable data protection laws.
5. Cookies
We use cookies to distinguish you from other users and enhance your experience. These include:
Analytical/Tracking Cookies: To analyze the number of visitors and usage.
Advertising and Retargeting Cookies: To display targeted advertising.
6. Your Rights
You have the right to:
Opt-out of marketing by unsubscribing via the link in our emails or emailing us.
Request access to and corrections of your personal data.
Delete your account and personal data.
Ask us to stop processing your personal data, including for direct marketing and promotional purposes.
Have your personal data transferred to another organization (where technically feasible).
Complain to a regulator. We’d appreciate the chance to deal with your concerns directly, so we’d prefer you to contact us first. However, if you’re based in the UK or the EEA and believe that we have not complied with data protection laws, you can complain to your local supervisory authority.
7. Changes to This Privacy Policy
Any personal data that we collect is covered by the Privacy Policy in effect at the time such information is collected. We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our platforms and, where appropriate, notified to you by email. Continued use of the Services after changes have been made constitutes acceptance of those changes.
8. Exercising Your Rights
You may exercise these rights by reviewing Section 6 (“Your Rights”) of this Privacy Policy. If you authorize another person to submit a request to know, correct, or delete on your behalf, we may ask you to verify your identity or confirm that you authorized another person to make such a request on your behalf. Separately, such other person may have to submit proof that they are authorized to make a request on your behalf.
9. Contact Us
For questions or requests regarding this Privacy Policy, please email us at hello@ddrops.world with the subject line "inquiry."
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